Benjamin
Tyona Abba
IT Systems & Support Professional focused on reliable technology operations, technical support, secure systems, and efficient digital workflows.
Technology that keeps
people productive.
A practical IT professional with experience supporting business-critical systems, users, infrastructure and digital operations.
Detail-oriented and proactive IT professional with a B.Sc. in Computer Science and Mathematics and over five years of hands-on experience supporting business-critical IT systems. Experienced in coordinating hardware, software and network infrastructure, providing first-line technical support, maintaining system reliability, security and documentation, liaising with vendors, supporting rollouts, and assisting users across departments.
My experience also includes website maintenance, web application development, databases, digital platforms and technology-enabled business operations.
Core capabilities
Professional journey
Information Technology Officer
- Manage computers, networks, internet connectivity, software and IT equipment.
- Provide technical support and troubleshoot hardware, software, network and office technology issues.
- Maintain the company website and manage email accounts, access and digital platforms.
- Support backups, cybersecurity, access controls, IT asset records and vendor relationships.
IT Systems & App Support Officer
- Monitored servers, networks and enterprise applications for performance and availability.
- Provided first- and second-line support across Windows, web and mobile platforms.
- Installed and configured business applications and supported integrations with databases and APIs.
- Managed incidents and service requests, documentation, escalation and user training.
Social Media Manager
- Created engaging graphics and managed content across social media platforms.
- Responded to messages, comments and mentions and supported brand exposure.
Information Technology Officer
- Administered internal IT systems, user access, configurations and performance.
- Supported staff and remote teams, maintained feedback databases and resolved system issues.
- Delivered IT and security training and designed graphics for dashboards and reports.
Information Technology Officer
- Developed a responsive online booking system and supported customer-facing digital tools.
- Improved IT security, managed GPS vehicle tracking and maintained online platforms.
Software Developer
- Developed web applications using HTML, CSS and JavaScript.
- Collaborated on feature design, testing, code reviews and migration of legacy systems.
Mathematics & Computer Science Teacher
- Taught Mathematics and Computer Science and conducted practical sessions.
- Maintained the school computer laboratory.
Class Teacher
- Delivered Mathematics and Computer Studies and supervised computer literacy activities.
- Maintained school computer laboratory infrastructure.
Selected work
Project and responsibility highlights.
Online Booking System
Developed a responsive online booking system for Geetours Travels to support customer-facing booking operations.
Web Application Development
Built web applications using HTML, CSS and JavaScript and participated in testing, feature design and code reviews.
IT Systems & App Support
Supported enterprise applications, servers, networks, databases, APIs, incidents and user operations at Dymond Fleets.
IT Security & Backups
Implemented or supported data backup, cybersecurity and access-control measures to protect business and client information.
GPS Vehicle Tracking
Managed GPS-based vehicle tracking solutions to support logistics operations and driver monitoring.
Digital Operations
Maintained websites, email accounts, online platforms, digital forms and social media activities across professional roles.
Education & certifications
B.Sc. Computer Science & Mathematics
University of Agriculture, Makurdi · 2014 – 2019
Certificate in Programming
DualHub Systems, Makurdi · 2016 – 2017
Certified PHP Programmer
PHP certification
Amazon Web Services Certified
Amazon Professional certification
Let's connect.
Interested in discussing an IT systems, support or technology opportunity? Get in touch.